FAQ
Frequently Ask Questions
We accept Visa, MasterCard, American Express, PayPal, and direct bank transfers.
You can track your order by logging into your account and checking the ‘Order Tracking’ section. Once your order has been shipped, you will receive a tracking number via email.
Delivery times vary depending on your location and the shipping method chosen. Standard shipping usually takes 3-4 business days, while expedited shipping takes 7-9 business days.
Yes, we ship internationally. Additional shipping charges and delivery times may apply.
We offer a 15-day return policy. If you are not satisfied with your purchase, you can return the item(s) within 7 days for a full refund. Please refer to our Returns & Refunds page for more information.
To return an item, please log in to your account, go to the ‘My Orders’ section, select the order containing the item you wish to return, and follow the instructions. You can also contact our customer support team for assistance.
Yes, we take the security of your personal and payment information very seriously. We use industry-standard encryption technology (SSL) to protect your data. For more information, please refer to our Privacy Policy.
You can contact our customer support team via email at support@her-man.com, or you can reach out to us through our Contact Us page. We aim to respond to all inquiries within 24 hours.
If you need to change or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been processed cannot be changed or canceled.
Yes, we offer gift wrapping services for an additional fee. You can select the gift wrapping option during the checkout process.
